Shipping Policy

Current processing time 3-5 business days. 

We utilize FedEx to deliver packages within the US and DHL to ship abroad. Once your payment is verified and processed it can take 1-2 business days for your order to ship excluding weekends and holidays.  Once your order is shipped you will receive a email notification with the shipping carrier and tracking number.

COST?

All prices on our site are in US dollars and charged in US dollars. We do not provide currency conversion your bank will convert depending on the going rate at the time you place your order. All applicable custom fees, taxes, and duties are the sole responsibility of the customer.  Custom authorities require that we state the value of your order directly on your package.

Please note that all estimated shipping times are after the order has been shipped.  If for any reason you item is not deliverable and is return to the store you will be issued a refund for the purchase price of the items (minus shipping fee). Please carefully check your address. In the event that you request your order to be reshipped there will be a $9.95 shipping and handling fee. We are not responsible for lost or stolen packages once FedEx or DHL has marked your package as delivered. By completing a purchase with us you are agreeing to our full shipping and deliveries policy.

WHAT TIME WILL MY ORDER ARRIVE?
Deliveries can be made anytime between 8am and 9pm.     
                                      
CAN YOU DELIVER TO A DIFFERENT ADDRESS OTHER THAN MY BILLING ADDRESS?

Yes, you can have your parcel delivered to an alternative address; however, this needs to be done at the time of purchase. When filling out Billing address simply un-click the box that says ‘Deliver to same address’ you will then be given the option to enter a different shipping address. If this is a business address, always make sure you include the name of the company or organisation in the address field as well as the contact name to ensure your parcel is successfully delivered.

DO I NEED TO SIGN FOR MY PARCEL?

If you or a neighbor is home to accept the order, then a signature will be required. If nobody is home to receive the parcel, the shipping company will leave a card saying that they have attempted to deliver, and provide you with details on where the parcel has been delivered to. If there are no safe places or available neighbors, the courier will notify you and attempt re-deliver the next working day. Delivery will be re-attempted 3 times before being returned to the depot and returned back to AVIBRANTHING. If you wish to have the parcel redelivered, please contact us.

DO YOU DELIVER TO PO BOXES?

The express shipping services for USA cannot make deliveries to PO Box addresses. Please use an alternative shipping address or select the Standard or Saver shipping service.